1. OVERVIEW
Urologic LLC d/b/a Snippa (collectively, “we”, “us”, “our”) respect your privacy. This Privacy Notice explains our practices with respect to personal data we collect and process in connection with your relationship with us. This includes information we collect through, or in association with, our website & social media platforms together with all products and services we may offer from time to time via our website, or otherwise through your interactions with us (the website, products, services, collectively, the “Services”).
Health care services provided via Urologic Physician Services PC d/b/a Snippa Providers is considered Protected Health Information (PHI) and is not generally shared with any third party vendors except in compliance with the Health Information Protection and Portability Act (HIPPA).
Please review the following to understand how we process personal data about you. By using any of our Services, whether by visiting our website or otherwise, and/or by voluntarily providing personal data to us, you acknowledge that you have read and understand the practices contained in this Privacy Notice. This Privacy Notice may be revised from time to time, so please ensure that you check this Privacy Notice periodically to remain fully informed.
2. WHAT INFORMATION DO WE COLLECT?
We collect personal data from and about you through the Services, including:
- When you provide it to us directly;
- Automatically through logging and analytics tools, cookies, pixel tags, and as a result of your use of and access to the Services; and
- From third-party sources, including service providers such as Google Analytics.
Finally, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal data. To the extent this data is stored or associated with personal data, it will be treated as personal data; otherwise, the data is not subject to this notice.
Information You Share With Us. We collect personal data from you when you provide it to us, including through website forms or contacting us with questions or comments.
For example, we collect basic demographic information in order to schedule a telehealth appointment. Subsequent to that, additional specific health information should only be communicated via our secure, HIPPA compliant, patient portal. We cannot respond to health specific queries thru the general contact forms.
Information Collected Automatically or Indirectly from You. When you browse or use the Services, we utilize commonly-used logging and analytics tools, to collect information about your device, the network used to access the Services, and information about your use of the Services (such as how you navigate and move around the Services).
Information collected automatically includes the software and hardware attributes of the device you use to access the Services, unique device ID information, regional and language settings, performance data about the Services, network provider, and IP address (a number assigned to your device when you use the Internet). In addition, information is collected passively in the form of log files and third-party analytics that record website activity. For example, log file entries and analytics data are generated every time you visit a particular page on our website, and track the dates and times that you use the Services, the pages you visit, the amount of time spent on specific pages, and other similar usage information, and general data (including the name of the web page from which you entered our website).
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- Cookies, Web Tracking, and Advertising. We use cookies and pixel tags to personalize and enhance your experience in regard to our Services, to collect data about your visit to our Services, to help diagnose problems with our servers, to administer the Services, to permit analytics providers to gather information about your visit to the Services, and to gather broad demographic information about our users.
Information Obtained from Third Parties. We may receive personal data from third parties that we have engaged to provide services to us, such as order processing and fulfillment services, commercial email providers, security consultants, as well as from third parties that provide web analytics and usage information to us, such as Google Analytics.
3. HOW DO WE PROCESS PERSONAL DATA?
Operational Uses. We process your personal data as part of our operations, which include:
- Providing, predicting, or performing, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, and processing payments;
- Marketing our products and services to you, including sending you messages about the products and services we offer, which may include contests, rewards, events, and special offers for products and services.
- Managing your inquiries, responding to inquiries and requests via email and communicating with you through any newsletters or other updates;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
- Operating, maintaining, and improving the quality of the Services and such content, products and/or services as we may make available through the Services;
- Debugging to identify and repair errors that impair existing intended functionality;
- Undertaking internal research for technological development and demonstration;
- Compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law; and
- Endeavoring to protect our and our partners’ rights, property, or safety, and the rights,
property, and safety of our users and other third parties.
Sharing of Personal Data. Some of the above processing involves sharing collected personal data with third parties, including service providers and other third parties.
- We share personal data with our service providers, including software and Web developers, commercial email providers, security consultants, and other vendors we engage so that they may provide services to us or on our behalf;
- We may share personal data we collect in aggregated, demographic form, with certain partners, prospective partners, and service providers] in order to provide us and/or our affiliates and partners with information about the use of the Services and levels of engagement with the Services;
- We share personal data with government agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, or safety, and/or that of our users and others
4. YOUR RIGHTS REGARDING PERSONAL DATA
You have certain rights regarding the collection and processing of personal data. You may exercise these rights, to the extent they apply to you, by contacting us at the information provided at the end of this Privacy Notice, or by following instructions provided in this Privacy Notice or in communications sent to you.
a. Accessing, Modifying, Rectifying, and Correcting Collected Personal Data. We strive to maintain the accuracy of any personal data collected from you, and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us. Depending on the laws that apply to you, you may obtain from us certain personal data in our records. If you wish to access, review, or make any changes to personal data you have provided to us through the Services, please contact us at the information provided at the end of this Privacy Notice. We reserve the right to deny access as permitted or required by applicable law.
b. Your California Privacy Rights. California Civil Code Section 1798.83, known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us a list of what personal data (if any) we disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to the email address below, and are free of charge.
We do not disclose personal data protected under the “Shine the Light” law to third parties for their own direct marketing purposes.
c. Your Nevada Privacy Rights. Nevada law permits our users who are Nevada consumers to request that their personal data not be sold (as defined under applicable Nevada law), even if their personal data is not currently being sold. Requests may be sent to support@hellosnippa.com or by calling (443) 593-4858, and are free of charge.
5. PROTECTING PERSONAL DATA
We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal data, including PHI, as applicable.
However, no method of safeguarding information is completely secure. While we use measures designed to protect personal data, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.
6. YOUR CHOICES
You have choices about certain information we collect about you, how we communicate with you, and how we process certain personal data. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services. In addition, it is possible to change your browser settings to block the automatic collection of certain information.
a. Communications Opt-Out. You may opt out of receiving marketing or other communications from us at any time through a given communications channel by following the opt-out link or other unsubscribe instructions provided in any email message received, by contacting us as provided at the end of this Privacy Notice Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).
b. Cookies, Web Tracking, and Advertising. It is possible to change your browser settings to block the automatic collection of certain information. Please note that disabling or removing cookies may prevent the Services, or certain functionality on the Services, from working correctly or at all.
7. OTHER IMPORTANT INFORMATION ABOUT PERSONAL DATA AND THE SERVICES.
a. Payment Information. Payments made to us for the Services or for products we offer are processed by our third party payment providers. For example, when you make a payment that is processed by a payment provider, you will provide that third party with your credit card number, credit card expiration date, and security code, which they process and store subject to their privacy policy and terms of service. We do not receive your full credit card number, credit card
expiration date, or the security code.
b. Collection of Personal Data from Children. Children under 18 years of age are not permitted to use the Services, and we do not knowingly collect information from children under the age of 18. By using the Services, you represent that you are 18 years of age or older.
c. Third-Party Websites and Services. As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Notice does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.
d. Business Transfer. We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal data we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.
e. Do Not Track. We use analytics systems and providers that process personal data about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. We do not currently process or comply with any web browser’s “do not track” signal or similar mechanisms.
f. International Use. Your personal data will be stored and processed in the United States. If you are using the Services from outside the United States, by your use of the Services you acknowledge that we will transfer your data to, and store your personal data in, the United States, which may have different data protection rules than in your country, and personal data may become accessible as permitted by law in the United States, including to law enforcement and/or national security authorities in the United States.
8. MODIFICATIONS AND UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgement of the amended Privacy Notice.
9. APPLICABILITY OF THIS PRIVACY NOTICE
This Privacy Notice is subject to any agreements, including the Terms of Service that govern your use of the Services. This Privacy Notice applies regardless of the means used to access or provide information through the Services.
This Privacy Notice does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.
10. ADDITIONAL INFORMATION AND ASSISTANCE
If you have any questions or concerns about this Privacy Notice and/or how we process personal data, please contact us at support@hellosnippa.com or via telephone at (443) 593-4858.
For more information about how users with disabilities can access this Privacy Notice in an alternative format, please contact support@hellosnippa.com or via telephone at (443) 593-4858.
Effective: May 17, 2021
NOTICE AND AUTHORIZATION REQUIRED FOR ELECTRONIC DISCLOSURE OF PROTECTED HEALTH INFORMATION
Urologic Physician Services, PC and Urologic LLC receive, maintain, and in some instances, disclose protected health information (PHI) of individuals in electronic format. To the extent your PHI is disclosed electronically by Urologic Physician Services, PC or Urologic LLC, this document serves to provide you notice of such disclosure in compliance with the requirements of the Texas Health and Safety Code, Section 181.154. Urologic Physician Services, PC and Urologic LLC will secure a separate authorization from you or your legally authorized representative prior to electronically disclosing PHI for any reason other than treatment, payment, healthcare operations, or as otherwise authorized or required by state or federal law.
If you have any comments or questions, please contact Urologic Physician Services, PC and Urologic LLC at support@hellosnippa.com or via telephone at (443) 593-4858.